Terms of Service

Effective date: August 12, 2026

1. The Service

CleanSlate ("we", "us") provides reputation management services: we publish accurate, positive, professional content under properties we operate, monitor search results for your name, and report position changes over time. We do not remove, edit, or alter content published by third parties, and we never attempt to modify court, license, or other public records.

2. No Guaranteed Outcomes

Search engine rankings are controlled by third parties. We commit to performing the work described in your selected plan (content publishing, monitoring, reporting) with professional diligence. We do not guarantee specific rankings, positions, or timelines, and no refunds are owed because a particular result did not move by a particular date.

3. Plans, Billing, and Cancellation

• Plans are billed through Stripe on the schedule shown at checkout. One-time products are billed once.
• You may cancel any subscription at any time from your Settings page or by emailing contact@joincleanslate.com. Cancellation takes effect at the end of the current billing period.
• After cancellation, monitoring, new publishing, and active burial campaigns pause. Content already published remains as-is.
• Some criminal offenses may require a Custom burial plan for the first 6 months. We will tell you during your evaluation whether this applies to your situation.

4. Your Responsibilities

• You represent that the information you provide about yourself is truthful and that you are not impersonating another person.
• You may not use the service to harass, defame, or impersonate others, to promote unlawful activity, or to publish content that violates the terms of the platforms we publish to. See our Acceptable Use Policy.
• You agree not to resell, license, or redistribute our reports or materials without written permission.

5. Intellectual Property

The software, templates, reports, and campaign materials we produce are our property or the property of our licensors and are licensed to you for your personal use during the term of your plan. Domain names and publishing properties used in your campaign are operated by us as part of the service.

6. Not a Consumer Report

Our reports are prepared from public, open-source information and are not consumer reports under the Fair Credit Reporting Act (FCRA). They may not be used for employment, tenant screening, credit, insurance, or any other purpose regulated by the FCRA.

7. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR BUSINESS OPPORTUNITIES.

8. Termination

We may suspend or terminate your access if you breach these Terms or our Acceptable Use Policy. Upon termination, your right to use the service ends immediately; amounts already paid are not refundable except as required by law.

9. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the service after changes means you accept the revised Terms.

10. Contact

Questions about these Terms: contact@joincleanslate.com.