Privacy Policy

Effective date: August 12, 2026

1. Information We Collect

Account information: your name, email address, and the name (or names) you ask us to research.
Payment information: billing details are collected and processed by Stripe. We do not see or store your full card number.
Research data: search results, public records, and publicly available web content related to the subject of your campaign, collected from public sources.
Usage data: basic analytics such as pages visited and approximate location, used to operate and improve the service.

2. How We Use Your Information

To provide the reputation management services described in our Terms of Service.
To generate monitoring reports, position tracking, and campaign updates.
To process payments and manage your subscription.
To respond to support requests and send service-related messages.
To improve the service and protect against fraud or abuse.

3. Sharing and Disclosure

We do not sell your personal information. We share information only with service providers necessary to operate the service (such as Stripe for payments, Supabase for data storage, and email providers for messages), and only to the extent needed to perform those functions. We may disclose information if required by law or to protect the rights, safety, or property of our users or the public.

4. Cookies and Analytics

We use cookies and similar technologies for authentication, remembering preferences, and basic analytics. You can disable cookies in your browser, but some features (such as staying signed in) may not work.

5. Data Security and Retention

We use reasonable technical and organizational measures to protect your information. We retain account and campaign data while your account is active, and for a reasonable period after cancellation as needed for legal, billing, or operational purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export the personal information we hold about you, or to opt out of certain processing. To exercise these rights, email contact@joincleanslate.com. We will verify your identity before acting on a request.

7. Children's Privacy

The service is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the service after changes means you accept the revised policy.

9. Contact

Questions about this policy: contact@joincleanslate.com.